Privacy Policy
(Effective 02/21/2024)
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This privacy policy (“Privacy Policy”) describes how we collect, use, share, and protect information provided to us by people visiting this website. Because this policy may be revised from time to time, we suggest that you check here periodically for policy updates. Your use of this website after such a notice has been posted constitutes acceptance of the new Privacy Policy.
“We,” “us,” “our” and “Insignia Event Services” refers collectively to Insignia Event Services LLC, a Delaware limited liability company and its subsidiaries, officers, directors, members, owners, affiliates, successors, and assigns.
This Privacy Policy discloses the privacy practices for Insignia Event Services in connection with its delivery of concept design, event logistics, media production, entertainment, parking operations, and event planning services (the “Services”). This Privacy Policy does not apply to websites or mobile applications that operate independently from us. Please reference the Privacy Policy for such websites and applications for information on how they collect and use customer information.
THE INFORMATION WE COLLECT
Personal Information
“Personal Information” includes any information identifiable in nature, and may include your company information, your name, your home or other physical address (including street name and city or town), your e-mail address, other online contact information such as a user or screen name, your telephone number including home and cell number, physical location, GPS location, your financial information (such as credit card numbers) and your employment related information (such as a resume or references). You may visit and use this website without providing Personal Information. We will collect Personal Information only if you provide it to us. If you do not want us to have your Personal Information, please do not provide it to us.
You may provide us with Personal Information through various methods, including (without limitation) the following:
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Registration and Personal Profile Forms – If you become a registered user of this website, or to receive information about Insignia Event Services, you may be required to fill out a registration form. This form requires that you provide certain Personal Information that may include, without limitation, your name, birthdate, username or user id, email address, postal address, telephone number, demographic and lifestyle information, areas of interest, product usage, and/or a unique individual password.
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Log Data and Cookies – We collect information that your browser sends whenever you visit our website (“Log Data”). Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. When you visit our website, we may assign your computer one or more cookies to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use the interactive features offered on our website.
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Transactions and Activity – If you become a registered user or if you conduct transactions through this website, we may collect information about the transactions you engage in while on the website and your other activity on the website. This information may include, without limitation, areas of the website that you visit, transaction types, content that you view, download, or submit, transaction amounts, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
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Email and other voluntary communications – You may also choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.
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Employment Related Information – We may retain Personal Information you submit because you are interested in a career with us. We will use this information only for purposes related to your potential employment with us unless you also provide it to us for purposes in addition to potential employment with us.
Other Information
We may collect personal information from publicly available sources, such as social media, public directories, etc. We may use third-party search and prospecting information providers to find Personal Information about potential customers and people who may benefit from our Services.
We may also collect aggregated data, which is data from which the identity of an individual cannot be determined. We may use aggregated data at our discretion.
In addition, to help us understand and enhance our interactions with visitors to our website, we may permit third party web analytics providers to collect information from our website using automated tools likes cookies or web beacons. We also may share Personal Information with those providers. We may have similar arrangements with interest-based advertisers.
Third Party Links
Please note that companies delivering advertisements or links on our websites may also use cookies or other technologies. If you click on one of those ads or links, you will be directed to a third party website with terms of service, legal notices, and privacy practices that may be different from this Privacy Policy. We do not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, or any other representation about any third party site or its content. A link to a third party site on this website does not constitute sponsorship, approval, or responsibility for any third-party site. We are not responsible for the practices of those third party websites.
USE OF PERSONAL INFORMATION AND OTHER INFORMATION
We may use Personal Information and Other Information for various purposes, including (without limitation): communicating with website users, complying with the law, helping to establish and verify the identity of website users; opening, maintaining, administering and servicing users’ accounts; processing, servicing, or enforcing transactions and sending related communications; providing services and support to website users; improving the website including tailoring it to users’ preferences; providing users with product and service updates, promotional notices, and offers, providing information about Insignia Event Services and/or Insignia Event Services events; marketing to you; responding to your questions inquiries, comments, and instructions; and maintaining the security and integrity of our systems.
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We may engage other companies to perform a variety of functions, such as to fulfill orders, assist with promotions, provide technical assistance, etc. (collectively, “Related Companies”). Related Companies may use your Personal Information to the extent necessary for these companies to fulfill their functions for us.
We reserve the right to use or disclose any information as needed to satisfy any law, regulation, or other legal request, to protect the integrity of the website, to fulfill your requests or to cooperate in any law enforcement investigation or any other investigation.
If Insignia Event Services undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including Personal Information, to the successor organization in such transition. If material changes to our privacy practices occur as a result of the business transition, we will notify you in the manner described above of the business transition prior to transferring your Personal Information.
Children’s Privacy
We do not knowingly collect or solicit any information from children under the age of 18 on the website. In the event we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we may have collected information from a child under 18, please call us at 623-433-7200 or email us at events@insigniaevents.net.
Right to Request Deletion of Personal Information
You have the right to request that we delete any of your Personal Information. In some circumstances we may not be able to honor your request for deletion – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations.
How to Contact Us
If you have any questions about this Privacy Policy or the Service, please call us at 623-433-7200 or email us at events@insigniaevents.net.
We also use location data to enable location based personalized messaging, mobile app notifications, and mobile app messaging to consumers.
SECURITY
We implement reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. For user accounts registered directly with us profile information is protected by the password each member uses to access their online account. It is important that you protect and maintain the security of your account and that you immediately notify us of any unauthorized use of your account. When you sign into your account or enter payment information (such as a credit card number for purchasing items), we encrypt the transmission of that information using secure socket layer technology (“SSL”).
While we take reasonable precautions against security breaches of our website and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your Personal Information safe (including your account password), and to log out of your account after use.
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Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your Personal Information, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
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CHOICE AND CONTROL
In order to provide products or services to you, we may send you communications related to your transactions, security, or the administration of this website. From time to time, we may also send you other messages or updates about Insignia Event Services LLC, our website, and promotions or other activities. If you do not wish to receive non-transaction/security related communications from Insignia Event Services LLC call us at 623-433-7200 or email us at events@insigniaevents.net.
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You may also request information about your account with us, including a copy of your customer profile. We will provide this information to you on your request and will update and correct your profile if you wish to make changes.
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